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Scheduling

Understanding your schedule

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Managing Your Schedule

Your Base Schedule (Business Hours)

Your base schedule defines your default weekly availability — the hours you're open for bookings each day of the week.

Example:

You're a mobile detailer and you work Monday–Friday, 9:00 AM – 5:00 PM. You set each of those weekdays to enabled with a start time of 9:00 AM and end time of 5:00 PM. Saturday and Sunday are toggled off — no one can book those days.

This repeats every week automatically. You set it once and it drives your entire calendar.

Time Windows (Split Schedules)

Need a break in the middle of your day? Time windows let you split a day into multiple blocks.

Example:

You want to take lunch from 12:00 PM – 1:00 PM every Wednesday. Instead of one block from 9–5, you set up:

  • Base hours: 9:00 AM – 12:00 PM

  • Window: 1:00 PM – 5:00 PM

Now no one can book a job that overlaps your lunch hour on Wednesdays.

You can add as many windows as you need. If you only work mornings and evenings on Fridays, set up two windows and leave the afternoon empty.


Concurrent Jobs (Slots)

This controls how many jobs can overlap at the same time. It defaults to 1 — meaning only one booking per time slot.

Example — Solo operator:

You set max concurrent jobs to 1. If someone books 10:00 AM – 12:00 PM, that entire block is unavailable to anyone else.

Think of it as the number of jobs your business can physically handle at once.


Buffer Time

Buffer time adds a cooldown period after every job before the next one can start. This gives you travel time, cleanup, or a breather.

Example

You set a 30-minute buffer and offer a 2-hour service. A customer books 9:00 AM – 11:00 AM. The next available slot won't start until 11:30 AM, not 11:00 AM.

Customers never see the buffer — it just quietly protects your time between jobs.


Overrides (Custom Days)

Overrides let you change the rules for a specific date, without touching your weekly schedule.


Closing a Day

Need a day off that isn't a regular holiday? Close it entirely.

Example

You're normally open on Thursdays, but April 10th you have a personal appointment. You add an override for April 10th and mark it as closed. That date shows zero availability — no one can book it. Every other Thursday is unaffected.


Custom Hours

Want to work a shorter or longer day on a specific date?

Example

You're normally open 9–5 on Mondays, but next Monday you need to leave early for your kid's game. You add an override for that Monday with hours of 9:00 AM – 2:00 PM. Only that one Monday changes — every other Monday stays 9–5.

Example

A big local event is happening Saturday and you want to open up for it, even though Saturdays are normally off. You add an override for that Saturday with hours of 8:00 AM – 3:00 PM. You're now bookable for that one Saturday only.


Restricting Slots on a Specific Day

Normally run 2 concurrent jobs but need to scale down for a day?

Example

One of your crew members is out sick on Tuesday. You normally allow 2 concurrent jobs. You add an override for that Tuesday and set slots allowed to 1. Customers can still book, but only one at a time. Your other Tuesdays remain at 2.


Events

Events represent blocks of time on your calendar that aren't customer bookings. There are two types:

Non-Bookable Events (Block Time)

These consume your availability just like a real job would.

Example

You have a staff meeting every Monday from 12:00 PM – 1:00 PM. You create a non-bookable event for that time. It eats into your available slots the same way a customer booking does — if you only allow 1 concurrent job, that hour is fully blocked. If you allow 2, it takes up one of them.

Example

You need to pick up supplies Wednesday from 3:00 PM – 4:00 PM. Add a non-bookable event. That time is now protected from bookings.

Use non-bookable events for anything that takes up your working capacity: meetings, errands, equipment maintenance, training.

Bookable Events (Informational)

These sit on your calendar for your own reference but do not reduce availability.

Example

You have a networking event Friday evening. You add it as a bookable event so it shows on your calendar, but since it's outside your business hours, it doesn't matter. Even if it overlapped your hours, it wouldn't block any slots — it's just a visual reminder.

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