Your business profile is the foundation of how customers discover, book, and interact with your services. A well-configured profile ensures a polished, professional experience from the very first impression.
To access your business settings:
Navigate to the Business page by tapping the business icon in the bottom navigation menu (the icon to the left of the plus icon).
Tap Profile in the top-left corner.
Your profile settings are organized into five tabs:
Business Profile
Booking and Payments
Lead Preferences
Marketing and Promotions
Notifications and Communications
Business Profile
Identity
Business Logo
Your logo appears on your public booking page and all client-facing communications. Upload a clear, high-quality image that represents your brand to make a strong first impression.
Business Info
Your business name, phone number, email, and website are displayed to customers when they book. Keeping this information accurate and up-to-date helps build trust and ensures clients can always reach you.
Business Type
This setting defines how and where your services are performed. It directly affects how addresses and service locations are handled across the booking page and in-app job creation.
There are three options:
Type | Description |
Mobile | All jobs require a client address. You travel to the customer's location for every booking. |
In-Shop | No client address is required. Your primary business address is used as the service location, and clients are directed there. |
Both | Supports both mobile and in-shop jobs when booking online or creating a job in-app. Clients are prompted to select a service location type (mobile or in-shop). You can also restrict individual services to a specific location type — for example, if you only offer paint correction in-shop, set that service's location to In-Shop so clients cannot book it as a mobile service. |
Links
Detailermade provides three shareable links to help you connect with customers and capture new business:
Booking Link — Your unique URL where new and existing clients can schedule appointments. You can copy the URL or share it as a QR code.
Profile Link — A public profile page showcasing your business hours, services, vehicle types serviced, location, logo, bio, and more.
Lead Form Link — A shareable link to a custom-defined form that captures inquiries from potential customers.
Having dedicated, shareable links makes it effortless to promote your business across social media, business cards, and client communications — all pointing back to a professional, branded experience.
Addresses
You can add multiple addresses associated with your business. These addresses help customers find your location and book in-shop services. For mobile businesses, addresses can also be used as service locations for jobs.
Visibility and Primary Address Settings
You have full control over which addresses are shown to customers and which address serves as your main location
Visible — The primary address appears on the booking site and on invoice/receipt PDFs.
Hidden — The primary address is hidden from customers and will not appear on invoices or receipts. Only the city and state will be displayed. This is useful for mobile businesses that prefer not to share a personal address
Important Notes:
If your business type is set to In-Shop or Both, the primary address will be displayed regardless of visibility settings.
If your business type is set to Mobile or Both, the primary address is used as the starting location for automated mileage tracking.
Business Hours
Tap the Edit button to configure your weekly availability. For each day of the week, you can:
Enable or disable the day entirely.
Set open and close times for each enabled day.
Add multiple windows within a single day to accommodate split schedules.
Example: If you only detail on Wednesday mornings, set Wednesday's hours to 5:00 AM – 12:00 PM. If Thursdays have a midday gap, create one window from 8:00 AM – 11:00 AM and a second from 1:00 PM – 6:00 PM.
This level of control ensures your booking availability always reflects your real schedule, preventing overbooking and giving customers accurate time slots.
Holiday Hours
Automatically block selected holidays from your availability. You'll see a list of holidays (disabled by default) with the holiday name and its next upcoming date. Enabling a holiday completely prevents customers from booking on that day.
Online Presence
Social Links
Add your social media URLs to have them displayed on your booking page and profile page, making it easy for customers to find and follow you online.
Google Business Profile
Connect your Google presence with two fields:
Google Maps Share URL — Used to pull and display your Google reviews on your booking and profile pages.
Google Review URL — A direct link to your Google review page.
Displaying real Google reviews on your booking page builds credibility and can significantly increase conversion rates with new customers
Discounts
Create reusable discounts — either a fixed amount or a percentage — and give each one a name. These discounts are for internal use only and can be quickly applied from the job details page when adjusting pricing.
Common Examples:
First-time customer discount
Veterans discount
Friends and family discount
Having predefined discounts saves time and ensures consistency across your team when offering special pricing
Booking and Payments
Customization
Personalize the look and feel of your public booking page:
Bio — A brief description of your business displayed to customers.
Banner Color — Customize the accent color to match your brand.
Booking Questions — Optionally prompt clients with questions during the booking process:
Ask if water is available
Ask if electric is available
These questions help you prepare for each job without the need for follow-up texts or awkward last-minute conversations. Knowing ahead of time whether a water hookup or electrical outlet is available keeps things professional and efficient
Job Preferences
Configure how jobs are scheduled and what information clients provide at the time of booking.
Accept Online Bookings
Toggle whether your booking page is active. Disabling this prevents clients from booking online.
Minimum Booking Notice
Set the shortest amount of advance notice required for a booking. For example, setting this to 24 hours ensures no one can book a same-day appointment while you're asleep.
Maximum Booking Range
Set how far into the future customers can book. This helps prevent appointments booked weeks in advance that clients may forget about and later cancel.
Setting either value to zero disables that restriction.
Max Concurrent Jobs
The maximum number of jobs that can run simultaneously. This defaults to 1 and should never be set to zero. Solo operators should keep this at 1. If you have multiple team members, vans, or shop bays, increase it accordingly.
Buffer Time
The time reserved between jobs for preparation and travel. You can set anywhere from 0 to 30 minutes. For example, with a 30-minute buffer, if a job ends at 12:00 PM, the next available booking slot begins at 12:30 PM. This prevents back-to-back bookings and gives you breathing room throughout the day.
Photo Requirements
Require clients to upload photos of their vehicle at the time of booking. Photo requirements are tied to your service categories:
Interior Services — Prompts photos when a client selects a service in the interior category.
Exterior Services — Prompts photos when a client selects a service in the exterior category.
Other Services — Prompts photos for uncategorized services.
You can enable any combination of these. Seeing the vehicle's condition beforehand helps you accurately assess the scope of work and set expectations.
Allow Photos Later: Enable this option to let clients skip photo uploads during booking and submit them afterward via a text link. This is helpful for clients who may be booking late at night and don't have photos readily available
Terms & Policies
Booking Terms
Define general terms for your business. When a client books online, they must check a box confirming they agree to your stated terms before completing the booking.
Cancellation Policy
Inform clients of any fees that may apply for cancellations. When enabled:
Add your cancellation policy text for clients to review and agree to at the time of booking.
Set a cancellation charge as a percentage of the job total: 0%, 25%, 50%, 75%, or 100%.
Set a cancellation window — the number of hours before the appointment within which the policy applies.
Choose whether to allow online cancellations or require clients to contact you directly.
If a client attempts to cancel within the defined window, the agreed-upon percentage is charged automatically.
Note: You must have Require Payment Card enabled to collect a card at booking and enforce cancellation charges.
Weather Policy
Inform clients how weather-related cancellations are handled. When enabled, your weather policy text is displayed on the booking review page. For example: "We will reschedule to the next available date if weather conditions require cancellation of your original appointment."
Vehicle Categories Accepted
Control which vehicle types appear as options during the booking process. Available categories include:
Automotive · Boat · Bus · Camper · Helicopter · Aircraft · Jet Ski · Motorcycle · RV · Semi-Truck · Tractor · Trailer · Other
Disable any categories you don't service and they will not be shown to customers at the time of booking.
Payment Settings
Configure your payment preferences for bookings.
Note: To receive payments through Detailermade, you must connect your bank account from the Account page on the website at detailermade.com/account. Bank connections cannot be completed through the mobile or web app
Require Payment Card
When enabled, clients must add a payment method on file at the time of booking. This is required to enable cancellation charges and booking deposits, and it streamlines the payment process when the client is ready to pay their invoice.
Booking Deposit
Charge a percentage of the job total at the time of booking, up to 20%. Requires the Require Payment Card setting to be enabled.
Deposits help reduce no-shows and demonstrate client commitment — a valuable safeguard for your schedule and revenue.
Tax Settings
Enable or disable taxes globally with the Apply Taxes toggle, and set your tax rate. When enabled, the tax rate applies to jobs you create manually and jobs booked online.
Additional Fees
Apply extra fees for specific interior-related services. These fees are shown to clients only when they select a service within an interior category:
Fee | Description |
Third Row Upcharge | Automatically applied when the selected vehicle has more than five seats. No client prompt is needed — it is detected based on the vehicle selection. |
Stain Removal | Client is asked whether stain removal is needed. |
Pet Hair Removal | Client is asked whether pet hair removal is needed. |
Odor Removal | Client is asked whether odor removal is needed. |
Setting any fee to $0 hides it from the booking process. Fees only appear for interior category services — they will not be shown for exterior bookings.
The third-row upcharge ensures you're fairly compensated for the additional work of servicing larger vehicles, without requiring manual price adjustments after the fact.
Lead Preferences
Capture potential customers before they're ready to book with a public lead intake form.
Enable/Disable Lead Intake
Toggle whether customers can submit inquiries through your public lead form.
Auto-Archive
Set the number of days without a response before a lead is automatically archived. Set to zero to disable auto-archiving.
Lead Form Appearance
Customize the look of your lead form:
Accent Color — Set the form's color theme.
Show Logo — Display your business logo on the form.
Show Business Name — Display your business name on the form.
Header Text — Add custom copy displayed at the top of the form
you can disable or enable your lead intakes, and this allows customers to submit through the public lead form that you have defined. No response stays is the number of days without a response before a lead can be auto archived. Use zero to disable the auto archiving.
A well-branded lead form gives potential customers a professional point of contact and helps you build a pipeline of future bookings — even from visitors who aren't ready to commit right away
Marketing and Promotions
Coming soon
Notifications and Communications